I had to send out some documents to several different companies a few days ago. I sent them all two e-mails — one with a smaller PDF, and then one that had a link for an FTP of a larger file. I knew the e-mail addresses that I had were good, and I could have followed up the next day with yet another e-mail asking if they got everything.
Well, no. I decided to suck it up and call them all. I waited about two hours and started to make the rounds. This is something I never really had to do, and I never really saw the point of. I mean, e-mail, right? Always seems to work.
I called up the first one, introduced myself, stuttered a bit, and then said I had sent some documents across about two hours ago, and well, did you get them? Yes, we have, and we’re looking at them. Then I just … started talking. Telling them more about what was going on, the project at hand, and reiterated some points. Again, points they could have read in the documents.
But none of them seemed to mind.
They all listened, asked a few quick things, agreed with others, made comments.
Then I remember at least two of them said at the end of the call, “thanks for calling.”
Wow.
Ok. So let’s recap — I didn’t die because of my initial stutter. I confirmed that they received the e-mails. I got to sort of introduce myself as the point of contact. And, they were even grateful for me reaching out.
So there we go. Positive experience despite the stuttering. I’ll definitely be doing that again if it comes up.
Hello. I stutter. 