Ordering through the App

If you’re like me, around 38, you remember back in the day you had to go into the gas station to pay. You had to tell them the pump number. One number. And you couldn’t substitute it with anything. Well, maybe you could point. Or maybe you were the only car there. Or maybe you were having a rough year with saying vowel sounds and pump eight was the only one open, and well, looks like we’re stuttering.

And then, slowly, all the pumps changed. They all got the credit card readers. Debit cards took the place of cash. No need to speak to anybody anymore. Come and go as you please.  With the occasional bonus of going inside for some touch-screen sandwich ordering magic.

So that brings me to my love of Starbucks. I like the coffee, the ambiance, the memories I’ve made there with people there. The reliability of it. But of course for those of us who stutter, it’s always a struggle.

(Well, sometimes. I’ve been in Starbucks that are super-busy where they don’t ask me my name. And I’ve been in ones where I’m the only one and they ask me my name.)

I know for a while they’ve had an app. But I’ve been lazy about downloading and using it. I’ve been doing well ordering lately since I switched (for calorie reasons, I swear) from mochas to Americanos. But on the app, I can order ahead. Make the drink exactly how I want it, pay for it, and not talk to anybody. I did this the other day before a meeting. It was glorious.

So is that it for me then? No more counter ordering? No more drive through?

I actually don’t know. And I’d love to hear from you on this. What do you do? Are you afraid that you’re running out of places to practice? Do you even care about practicing at Starbucks? Do you not want any place, gas station, cafe or otherwise dictating what you do with your speech?

I think if there was a financial incentive (save a few cents) for ordering online, I’d be more inclined to do it. I also don’t think I’d be up for doing it when I’m going there with someone else and know that I’ll be sitting there for a while.

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