We all grow up hearing these two things:
“You only get one chance to make a first impression.”
and
“You can’t judge a book by its cover.”
Let’s talk about how these two contradict each other. It’s ridiculous, really. I think this idea of a first impression being so important is a bunch of crap. Try this out — what do you remember about the first time you met your best friend? You know, the one who you’ve been friends with since you were like, 12? The one you met in English class who you still talk to every day? The one who doesn’t care what you look like because they can just as easily open up the high school yearbook for a few laughs?
Do you remember that first encounter? No? I didn’t think so.
Oh, you do? And was it good? Ok, fine. Was it bad? Really? But you’re still friends, right?
Exactly.
Think about work. You had an interview. You worried, prepared, stuttered. You got the job, you joined the team. You messed up a little on your first assignment. People grumbled. But ultimately, did they care? No. They hired you for a reason. They needed your help. Your talent. They gave you a little slack on that first task, and you learned something to improve on for the next go-around.
And what about being on the other side? The one giving the interview? A candidate comes in, no resume in hand, coffee-stained shirt, 15 minutes late, cell phone ringing. Are you not going to hire this person based on that? You’re not going to ask them to talk about themselves, talk about their experience, and what they can do to help you? You’re not going to find out they know a lot more than what you remembered from looking at their resume for five seconds?
The point is that we should try to focus on the message, not the delivery. We shouldn’t worry about the delivery. If the person is worth talking to, then they won’t care how you deliver. They want to engage with you, want to listen to you. And like your best friend, they’ll still be listening 23 years later.
Hello. I stutter. 